Your patient journey begins with research and ends with your long term results and aftercare, Along the way are SEVEN important steps.
7 Steps for Successful Cosmetic Surgery or Plastic Surgery Patient Journey
Download Our 7 Steps to Successful Surgery Guide – The Patient Journey
1. Patient Journey: Search – Researching your Procedure
Your surgical journey will usually start with thinking, dreaming and researching your procedure.
Download Our Researching Cosmetic Surgery Guide
2. Patient Journey: Select – Decide on your Surgeon options
Make a shortlist of the Surgeon you like. Look at their before and after patient photos and read about other patients experiences online – read at their online reviews and patient forums.
Always get at least one opinion from an experienced specialist plastic surgeon.
3. Patient Journey: Consult – Your Consultation with Dr Craig Rubinstein
Your FIRST Patient Consultation is typically 75 to 90 minutes duration to professionally assess your concerns and desires and to advise impartially as to whether surgery is a suitable option.
We will show you ‘before and after’ photographs of typical examples of our patients and can show you samples of relevant breast or other implants.
We will also discuss the technical aspects of your surgery as well as the significant potential complications & risks.
After your first consultation, Dr Craig’s Patient Liaison will review your anticipated cost of treatment, the available dates and after an appropriate after a cooling-off period, book a date for your surgery.
Your Consultation Fee will usually cover all your consultations related to the surgery – one or two pre-operative consultations before surgery and your post-op consultations for 1 year afterwards.
A Consultation with Dr Craig Rubinstein is $300. If you wish to book an appointment please phone 1300 264 811 or email our friendly team to make a booking.
Download Our First Cosmetic Surgery Consult Guide
4. Patient journey: Prepare – Making Decisions and Pre-operative Assessment & Consultations
You’ll need to work out all the details about Medicare eligibility, Private Health Insurance, Surgery Funding and eventually decide on a suitable date for surgery.
Before your surgery, you will receive pre-admission checks and advice: on your medicines, when not to eat preoperatively and what to bring into hospital. If you have allergies, special requirements or a specific medical condition you will be seen at a pre-admission clinic to fully prepare you for a safe visit. Surgery admission paperwork will be completed for your hospital and you will be given specific instructions.
Download Our Medicare and Healthcare Guide
Download Our Guide to Choosing the Perfect Surgery Date
Download our Pre-Surgery Weightloss Guide
5. Surgery at an Accredited Hospital or Procedure in Rooms
On the day itself, you will receive a warm welcome from your Anaesthetist and from the Hospital Staff.
Dr Craig will consult with you again and do detailed pre-operative skin markings which provide guidelines to follow in the Operating Theatre.
If you are feeling at all anxious we cam administer pre-medication tablets and place anaesthetic EMLA cream on the IV insertion site.
The procedure will be performed using Dr Craig’s experienced surgical team.
6. Recovery – Post Operative Healing
Once your procedure is completed, we phone your relatives and check on you in the Recovery Room and then back on the ward.
Post-operative care really starts in the recovery suite with a period of observation. Once you have woken up, you will be treated for any discomfort or nausea. Although the latest anaesthetics are generally less likely to cause nausea symptoms. Next, you’ll go to the main ward at the hospital, where a dedicated nurse will ensure you are comfortable and get you something to eat or drink.
Where relevant, intraoperative photos of the result achieved “on the table” are shown to you afterwards. This is so you can see an early result and know that all has gone well.
People who have had a local anaesthetic can usually return home almost immediately. However, if you’ve had a general anaesthetic you’ll need to stay for a few hours or overnight in some cases.
Your surgeon and anaesthetist visit you daily until you’re ready to go home. Any dressings will be checked or replaced before you leave and you’ll also be given suitable painkillers, a discharge letter and emergency contact numbers for peace of mind.
Download Our Recovery Guide
7. Post-op Follow-up & Longer-term Results
An expert outpatient nurse and/or Dr Craig will conduct post-operative reviews at the Hawthorn clinic after about 1 week.
Dr Craig will see you after six to 8 weeks, and then again after six months. You are welcome to arrange further appointments beyond this date if needed.
Many patients consider other anti-ageing treatments and further surgery as they age.